Canada: Accommodation Does Not Include Refusing To Serve Customers
Can a small retailer be required to let an employee turn away customers she cannot serve due to a disability as part of “reasonable accommodation”?
Store Manager Robabeh Poursadi developed a work-related wrist injury that precluded her from performing some of the customer service aspects of her position. The case did not make it clear what tasks she was unable to perform, but a reasonable inference can be made that the wrist injury would have […]